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July 15, 2017
by Von Fluff

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THE NITTY GRITTY

DEPOSIT FEE: A booking/order is only confirmed once
we’ve received your 50% deposit.

PAYMENT: Full payment is required the day before the
event/delivery.

CANCELLATION POLICY: Should our agreement be
cancelled less than 10 days before the anticipated
event, Von Fluff will be entitled to retain the deposit
as a genuine pre-estimate of financial loss incurred
due to the cancellation.

FLAVOURS: Please take note that certain flavours,
details or toppings might not be available – we will
however inform you of these.

TRAVEL COSTS: We are based in Johannesburg but will
happily travel all over. Transport costs will be added
to your quote once we receive the necessary details
from you.

DELIVERY: Courier costs will be added for delivery
further than 5 km’s away from our office.

Please do not hesitate to contact us with any queries
or concerns.

Thank you in advance for your consideration!

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